Terms and Conditions
Please note you can find all information from Aleris PP in our app 'Aleris Online' or on our website online.aleris.dk. To remind you of your appointment at Aleris PP we will send you a text (SMS) or an e-mail when the appointment is scheduled as well as 24 hours before your appointment.
Prices and payment
Please remember to stop by our reception desk upon arrival to finalize your payment. We accept credit cards and MobilePay.
Package deals for psychiatric assessment or specific courses are paid up front at the beginning of the assessment. We will always consult you if anything unforeseen occurs requires attention that goes beyond the agreed pricing.
Prices apply from April 1st, 2022. Prices apply to adults aged 18 or older. See prices for children and adolescents.
You may be charged an additional language fee for psychiatric assessment in English. You can inquire more about this fee when scheduling your appointment.
Cancellations
If you are prevented from showing up for your appointment, please cancel by calling +45 3637 2800 no later than the day before by 3 pm. In cases of late cancellation or no-show, we will invoice for the scheduled appointment. Please note that this also applies if you have been referred to us by an insurance company or pension fund.
About psychiatric assessment
To undergo psychiatric assessment at Aleris PP, you need to have participated in a pre-assessment screening with a psychiatrist or a specialized psychologist. We offer assessment of all psychiatric disorders and conditions. The extent of the assessment is agreed upon with your practitioner.
We offer a full assessment package for ADHD and autism spectrum disorder. The package includes:
- the necessary neuropsychological examinations and other tests
- interdisciplinary conference regarding the diagnostic conclusion
- a feedback interview where we go through the results and confer about a further course of action
Please note that the pre-assessment screening, subsequent treatment, and follow-ups on medication are not included in package pricing.
Medication and perscriptions
We help with the application for subsidy for your prescription and write a discharge summary for your doctor without additional fees. We can renew prescriptions twice between appointments without further costs. After this you will need to consult a psychiatrist to further renew your prescriptions.
If you have questions about your treatment
If you have any questions or need to get in touch with the clinic, feel free to call customer service during our opening hours. If it turns out that you need to speak directly with one of our practitioners, customer service will arrange for the appropriate professional to call you back. You can typically expect to be contacted within a maximum of 4 working days.
Please note that status certificates, medication letters, and prescription renewals beyond two free renewals require an appointment to be booked in the practitioner's schedule.